Support

About Klarity 9

• What is Klarity?
• Who is Klarity for?
• Can I use the Klarity platform to find a doctor?
• Is there anything providers won't treat?
• What states can I book an appointment?

View all 9

About Providers on Klarity 4

• How are providers vetted?
• What kind of specialties are offered?
• Do providers offer emergency services?
• Who are the doctors on the Klarity platform?

Frequently Asked Questions 5

• Can I discontinue/cancel anytime?
• Is there a membership or monthly subscription fee?
• Why are no appointments available?
• What type of payments do you accept?
• How can I be listed as a provider and offer my services?

Diagnosis & Treatment 8

• What if I'm not satisfied with the treatment?
• I have been diagnosed before, do I still need the initial appointment?
• Will the provider evaluate my coexisting conditions?
• What are my options for treatment?
• Will my treatment plan be personalized?

View all 8

Pricing & Services 8

• What’s the cost to see a provider on Klarity?
• Do I need to pay extra money for treatment after the initial visit?
• Can I cancel or reschedule for free?
• How do I request a refund?
• How do I pay for my appointment?

View all 8

Privacy 3

• How can I unsubscribe from email marketing?
• Is the site HIPAA compliant?
• How secure is the payment system?

Patients (New & Existing) 3

• New Patients
• Existing Patients
• Insurance

Appointments & Accounts 2

• Accounts
• Appointments

Pharmacy & Prescriptions 2

• Pharmacy
• Prescriptions

Insurance & Payment Information 10

• Which insurance plans do providers accept?
• How do I add my insurance information to my account?
• Do I need to verify my insurance before my appointment?
• What if my current provider is out of network for my insurance?
• How can I check if my insurance covers telehealth visits, including different specialties, evaluations, follow-ups, and medications?

View all 10

Holiday Season Sale Event 0

Online Medical Visits for LA Wildfire Visits 16

• Who qualifies for the $28 telehealth visit?
• What services are covered under the $28 health visit?
• How do I book an appointment?
• Is this offer available for follow up appointments?
• What do I need to prepare for my telehealth visit?

View all 16