Frequently Asked Questions
You don’t need a referral to start your journey. You can transfer from another telehealth platform at any time. Healthcare professionals can directly evalu...
Tue, 12 Mar, 2024 at 9:42 AM
You have the option to cancel or discontinue your care with your provider at any time. As fees are charged per service, there are no memberships or subscrip...
Tue, 18 Jun, 2024 at 11:34 AM
Federal law requires that your provider be licensed in the same state that you have legal residency in or actively participate in an applicable licensure co...
Tue, 12 Mar, 2024 at 9:47 AM
Klarity does not have membership or subscription fees. However, some private practices might have subscription package options available for purchase. ...
Tue, 12 Mar, 2024 at 9:48 AM
Due to high demand providers may be fully booked in some states. Additionally, some states may have a limited number of providers available in that area. We...
Mon, 5 Feb, 2024 at 4:59 PM
You can pay via credit/debit card using VISA, Mastercard, American Express, and Discover. This may include health savings account (HSA) and flexible spendin...
Mon, 5 Feb, 2024 at 5:03 PM
If you are a licensed provider interested in learning more about how to join the platform, you'll want to visit here. We look forward to hearing from yo...
Tue, 18 Jun, 2024 at 11:37 AM
Here's a step-by-step guide of what to expect: 1. While on the website, select a "condition" and "availability preference. You will be c...
Tue, 18 Jun, 2024 at 11:14 AM
The providers on the platform are considered out-of-network and are typically not covered by health insurance, Medicare or Medicaid. All providers on the Kl...
Thu, 11 Jul, 2024 at 10:48 AM
Yes! Providers on Reelax can possibly help with other treatment plans for anxiety, insomnia, and depression. However, Reelax is not a good fit for peopl...
Tue, 3 May, 2022 at 7:03 PM