Support

About Klarity 9

• What is Klarity?
• Who is Klarity for?
• Can I use the Klarity platform to find a doctor?
• Is there anything providers won't treat?
• What states can I book an appointment?

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About Providers on Klarity 4

• How are providers vetted?
• What kind of specialties are offered?
• Do providers offer emergency services?
• Who are the doctors on the Klarity platform?

Frequently Asked Questions 5

• Can I discontinue/cancel anytime?
• Is there a membership or monthly subscription fee?
• Why are no appointments available?
• What type of payments do you accept?
• How can I be listed as a provider and offer my services?

Diagnosis & Treatment 8

• What if I'm not satisfied with the treatment?
• I have been diagnosed before, do I still need the initial appointment?
• Will the provider evaluate my coexisting conditions?
• What are my options for treatment?
• Will my treatment plan be personalized?

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Pricing & Services 8

• What’s the cost to see a provider on Klarity?
• Do I need to pay extra money for treatment after the initial visit?
• Can I cancel or reschedule for free?
• How do I request a refund?
• How do I pay for my appointment?

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Privacy 3

• How can I unsubscribe from email marketing?
• Is the site HIPAA compliant?
• How secure is the payment system?