Support

About Klarity 7

• What is Klarity?
• Who is Klarity for?
• What states can I book an appointment?
• How does booking care through the Klarity platform work?
• Can I call customer support or my provider?

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About Providers on Klarity 5

• How are providers vetted?
• What kind of specialties are offered?
• Do providers offer emergency services?
• Who are the doctors on the Klarity platform?
• Can you explain the therapy service?

Frequently Asked Questions 11

• Can I transfer from another online platform to a provider on the Klarity platform?
• Can I discontinue/cancel anytime?
• Can I get my medications while traveling?
• Is there a membership or monthly subscription fee?
• Why are no appointments available?

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Diagnosis & Treatment 14

• Will I be prescribed stimulants?
• What if I'm not satisfied with the treatment?
• Will the provider be able to continue my prescription from another doctor?
• I have been diagnosed before, do I still need the initial appointment?
• Will the provider evaluate my coexisting conditions?

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Pricing & Services 8

• What’s the cost to see a provider on Klarity?
• Do I need to pay extra money for treatment after the initial visit?
• Can I cancel or reschedule for free?
• How do I request a refund?
• How do I pay for my appointment?

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Privacy 4

• How can I unsubscribe from email-marketing?
• Is the site HIPAA compliant?
• Is it safe to use this website?
• How secure is the payment system?