All appointments booked must be paid for online. You can pay via credit/debit card. This may include health savings account (HSA) and flexible spending account (FSA) cards as well. Please make sure your card information is correct and that you have sufficient funds on your account to ensure you have a smooth experience.
At this time, providers do not accept any of the following as a form of payment:
- Bank routing and account numbers
- Check
- Cash
- Money Orders
- Digital payments such as PayPal, Apple Pay, Zelle, or Venmo
- Insurance
Paying an invoice
If your provider has prepared an Invoice for you to fulfill, you may receive an e-mail notification prompting you to log into the Portal to pay this invoice online. Or, you will be notified as soon as you login to the platform.
To pay this invoice, log in to your patient portal. If you have an unpaid invoice, you will see a yellow banner at the top of your screen when you log into your account from a computer or a web browser to Pay Invoice. Or, you can click on the "Payments" tab. If you haven't yet entered payment information, you will prompted to do so before paying the invoice.
Here is an example of what the banner would look like:
- Click on the "Pay Invoice" button to get started.
- Select which invoice you would like to pay by clicking on the invoice ID.
- From here, you can enter your card information or use the information you've already saved in your profile.
- Tap "Pay Invoice" to complete the payment.
You should receive an email confirmation that you have paid.