Portal Features and Functions

How to login to your client portal
1. Access the website via this link: https://www.helloklarity.com 2. Click on the Sign up/Log in button 3. Click on the Log in button 4. Enter ...
Wed, 3 Jun, 2026 at 2:51 PM
How to send a message to your provider
1. Access the website via this link: https://www.helloklarity.com 2. In the portal dashboard, you may either click on Messages or Chat with provider. Both ...
Wed, 3 Jun, 2026 at 2:51 PM
How to reschedule an appointment
1. Access the website via this link: https://www.helloklarity.com 2. In the portal dashboard, click on My visits. 3. In the My visit section, select ...
Wed, 3 Jun, 2026 at 2:51 PM
How do I cancel my appointment?
1. Access the website via this link: https://www.helloklarity.com 2. In the portal dashboard, click on My visits. 3. In the My visit section, select ...
Wed, 3 Jun, 2026 at 2:51 PM
How to begin your telehealth visit
1. Access the website via this link: https://www.helloklarity.com 2. In the portal dashboard, click on My visits. 3. In the My visit section, you wil...
Wed, 3 Jun, 2026 at 2:51 PM
How to test your device before your visit
1. Access the website via this link: https://www.helloklarity.com 2. In the portal dashboard, click on My visits. 3. In the My visit section, you wil...
Wed, 3 Jun, 2026 at 2:51 PM
How can I view and edit my account information
1. Access the website via this link: https://www.helloklarity.com  2. In the portal dashboard, click on Profile. 3 . In Profile, you may update the follow...
Wed, 3 Jun, 2026 at 2:51 PM
How do I add or remove a payment method?
1. Access the website via this link: https://www.helloklarity.com  2. In the portal dashboard, click on Profile. 3 . In Profile, click on Payment, ...
Wed, 3 Jun, 2026 at 2:52 PM
How do I upload documents?
1. Access the website via this link: https://www.helloklarity.com 2. In the portal dashboard, click on Profile.   3 . In Profile, click on Documents, the...
Wed, 3 Jun, 2026 at 2:52 PM
What payment methods are accepted?
Accepted Payment Methods (for cash-pay payments) You can pay using: Credit cards (Visa, Mastercard, American Express, Discover) Debit cards HSA or...
Wed, 3 Jun, 2026 at 2:52 PM