Support

1. Access the website via this link: https://www.helloklarity.com 

2. In the portal dashboard, click on Profile.

3 . In Profile, you may update the following information:

• Contact
  • Full name
  • Date of Birth
  • Gender
  • Marital Status
  • Email Address
  • Home Address
• Insurance and Pharmacy
  • Full name
  • Insurance carrier
  • Insurance plan
  • Member ID
  • Group ID
• Payment
  • Payment methods
• Health Needs
  • Conditions managed
  • Current medications
  • Allergies

4 . Don't forget to hit Save to ensure that the updated information will be saved on your account.

Note: Phone number change can only be done by emailing Patient Support (patientsupport@helloklarity.com) and verifying your identity.