New Patients

Find answers to all your questions after booking your initial appointment.

Can I skip the initial visit?
No, it is required that you visit with your practitioner prior to a prescription for medication being issued. It’s important for your provider to look in-de...
Tue, 13 Feb, 2024 at 9:06 AM
Do providers accept patients under the age of 18?
This is explored on a case-by-case basis, as not all providers accept adolescents/children. Please review the provider profile and service description for d...
Tue, 13 Feb, 2024 at 9:06 AM
Do you accept alternative proof of residency?
Prior to your visit, you must show proper identification. Providers only accept a valid photo ID that is not expired. You will not receive a prescription wi...
Tue, 13 Feb, 2024 at 9:07 AM
Where can I send my medical history?
Prior to your initial appointment visit, you are provided with intake forms. This is generally enough information for your provider to diagnose and provide ...
Tue, 13 Feb, 2024 at 9:07 AM
I booked my initial visit, what happens next?
When booking your initial visit, you will be required to put a $10 deposit to secure your spot. Thereafter, you will be charged the remaining $139, 24 hours...
Wed, 2 Nov, 2022 at 7:12 PM
What to expect during your initial visit
Providers want to make this process, easy, affordable and accessible.  They are board-certified psychiatric mental health practitioners who are experienced ...
Mon, 27 Mar, 2023 at 2:43 PM
How do I contact my provider?
You can communicate with your provider directly by messaging them in the portal. They can answer any medical or prescription-related questions you may have....
Tue, 13 Feb, 2024 at 9:08 AM
How to access your visit
Related article: How to log in to your client portal. You can access your visit using the "Click to Join the Video Call" link that's included...
Tue, 13 Feb, 2024 at 9:08 AM
Where can I get an EKG?
The EKG must be performed by an approved health care provider, (Medical Doctor, Physician Assistant, Nurse Practitioner). Personal smart device readings suc...
Tue, 13 Feb, 2024 at 9:09 AM
Can I get a record of my diagnosis?
Yes, after your visit, you have the option to receive a medical report that contains your diagnosis upon request. Your provider can share your visit note (w...
Tue, 13 Feb, 2024 at 9:09 AM