New Patients

Find answers to all your questions after booking your initial appointment.

Can I skip the initial visit?
No, it is required that you visit with your practitioner prior to a prescription for medication being issued. It’s important for your provider to look in-de...
Thu, 13 Feb, 2025 at 4:40 PM
Do providers accept patients under the age of 18?
This is explored on a case-by-case basis, as not all providers accept adolescents/children. Please review the provider profile and service description for d...
Thu, 13 Feb, 2025 at 4:40 PM
What Are the Identity and Residency Verification Requirements?
To comply with enhanced privacy and security measures, providers require strict identity and residency verification before your appointment. What You Ne...
Tue, 18 Feb, 2025 at 3:34 PM
Where can I send my medical history?
Prior to your initial appointment visit, you are provided with intake forms. This is generally enough information for your provider to diagnose and provide ...
Thu, 13 Feb, 2025 at 4:52 PM
I booked my initial visit, what happens next?
When booking your initial visit, you will be required to put a $10 non-refundable deposit to secure your spot. Thereafter, you will be charged the remain 24...
Thu, 13 Feb, 2025 at 4:56 PM
What to expect during your initial visit
Providers want to make this process easy, affordable and accessible. Before your initial visit, you will receive an intake form that will help your provider...
Thu, 13 Feb, 2025 at 4:58 PM
How do I contact my provider?
You can communicate with your provider directly by messaging them in the portal. They can answer any medical or prescription-related questions you may have....
Thu, 13 Feb, 2025 at 5:15 PM
How to access your visit on IntakeQ
You can access your visit using the "Click to Join the Video Call" link that's included in your appointment confirmation email and in the app...
Thu, 13 Feb, 2025 at 4:59 PM
Where can I get an EKG?
The EKG must be performed by an approved health care provider, (Medical Doctor, Physician Assistant, Nurse Practitioner). Personal smart device readings suc...
Thu, 13 Feb, 2025 at 5:10 PM
What if my provider says I'm not a good fit?
Providers on Klarity are trained professionals who are experts in their field and care deeply about providing excellent quality care to each of their patien...
Thu, 13 Feb, 2025 at 5:16 PM