If you’re having difficulty logging into the patient portal using your phone number, this may be because you previously unsubscribed from Klarity text messages.
Our system uses SMS verification for phone-number login. If SMS messaging is disabled, login codes may not be delivered.
To resolve this, please re-subscribe to SMS by sending UNSTOP, YES, or START to 888-625-2281. Once SMS is re-enabled, you should be able to receive your login verification code.