Use this guide to help you determine if TEXT Visits are right for you:

TEXT VISITS (Async Care) — $39

Best for: quick, simple, non-urgent needs
Response Time: typically within hours
Format: chat-based, no scheduling required
Follow-Up: Includes 15 days of ongoing chat support after your provider reviews your case


✔️ Great for:

  • Non-controlled medication refills

  • Medication changes or questions

  • Follow-up consultations

  • Quick evaluations for mild or stable symptoms

  • Simple care needs without a video call

  • Times when you’re busy or can’t schedule a visit

❌ Not for:

  • Controlled substance medications (cannot be prescribed via text visits)

  • Complex or new mental health diagnoses

  • Urgent or severe symptoms

  • Conditions needing detailed assessment

⭐ Why choose a Text Visit?

  • Fast and convenient

  • Lower than most copays

  • No appointment needed

  • Quick responses from licensed clinicians

  • 15-day follow-up chat included

❓ Not sure which appointment type is best for?

We’re here to help! Email patientsupport@helloklarity.com and our care team will guide you toward the visit type that best fits your care needs.