Appointments

What is a telehealth appointment?
A telehealth appointment, also referred to as a telemedicine appointment or virtual visit, is a medical consultation that takes place remotely using real-ti...
Fri, 14 Feb, 2025 at 4:39 PM
What if I didn't receive my telehealth invite?
Your booking confirmation will include the link to the video appointment. If you have not received a booking confirmation email, please contact Klarity Cust...
Fri, 14 Feb, 2025 at 4:49 PM
What should I do if my provider hasn't joined the video visit?
Please remember that in order for providers to join your video appointment, it is important to have your invoice paid, forms completed, and a valid governme...
Fri, 14 Feb, 2025 at 4:51 PM
What if I don't have a camera?
If you don't have a camera for your telehealth visit, please feel free to contact our support team at patientsupport@helloklarity.com. We understand tha...
Fri, 14 Feb, 2025 at 4:50 PM
How will I know if the appointment I booked is telehealth?
The service and details provided will help clarify that the appointment you're booking is via telehealth video.  
Fri, 14 Feb, 2025 at 4:56 PM
What should I do if I need lab work?
National lab chains gladly accept standard lab orders through either fax or online portal. It would be helpful to get in touch with the lab directly to doub...
Fri, 14 Feb, 2025 at 4:58 PM