Appointments

What if I'm late or miss an appointment?
Please arrive 10 minutes before your scheduled appointment to allow for check-in. We also recommend allowing an extra 15-20 minutes beyond your scheduled ti...
Fri, 14 Feb, 2025 at 4:33 PM
What should I do if my provider hasn't joined the video visit?
Please remember that in order for providers to join your video appointment, it is important to have your invoice paid, forms completed, and a valid governme...
Fri, 14 Feb, 2025 at 4:51 PM
What should I do if I need lab work?
National lab chains gladly accept standard lab orders through either fax or online portal. It would be helpful to get in touch with the lab directly to doub...
Fri, 14 Feb, 2025 at 4:58 PM
Can I transfer from another online platform to a provider on the Klarity platform?
You don’t need a referral to start your journey. You can transfer from another telehealth platform at any time. Healthcare professionals can directly evalua...
Fri, 14 Feb, 2025 at 5:02 PM
How often are follow-up visits required?
The frequency of follow-up visits depends on your personal health needs and the treatment plan designed by your provider. They will let you know how often t...
Thu, 13 Feb, 2025 at 4:25 PM
What will we discuss in the initial appointment?
Your initial appointment will include a discussion of your complete medical and/or mental health history depending on what visit type you select, and focus ...
Thu, 13 Feb, 2025 at 4:24 PM