A telehealth appointment, also referred to as a telemedicine appointment or virtual visit, is a medical consultation that takes place remotely using real-time video conferencing. It allows patients to discuss their health concerns, receive medical advice, and obtain prescriptions or referrals from healthcare providers without the need to visit a physical clinic or hospital.
Telehealth brings convenience to healthcare, but just like an in-person visit, there are some best practices to follow for a professional and productive experience.
Before Your Appointment:
- Check Your Tech – Ensure a stable internet connection, a working camera, microphone, and speakers. Use a private, quiet space with good lighting.
- Be On Time – Just like an in-person visit, logging in a few minutes early ensures you’re ready when your provider joins.
- Have Necessary Information Ready – Keep a list of symptoms, medications, and any questions you have for the provider.
During Your Appointment:
- Engage Professionally – Speak clearly, minimize background noise, and avoid multitasking. Treat the session as you would an in-office visit.
- Follow Provider Instructions – If your provider recommends follow-ups, prescriptions, or lab tests, be prepared to follow the next steps accordingly.
After Your Appointment:
- Check for Follow-Up Communication – Review any post-visit instructions, prescriptions, or additional recommendations sent via your patient portal or email.
- Respect Cancellation Policies – Just like in-person practices, telehealth providers may have policies for late cancellations or no-shows.
Telemedicine allows for flexible, quality care—but maintaining a professional and prepared approach helps ensure you get the most out of your virtual visit!