Yes, in many cases, you can transfer your prescription to a different pharmacy, but it depends on the type of medication and the pharmacy’s policies.
How to Request a Prescription Transfer:
- Call Your Current Pharmacy – Contact the pharmacy that currently has your prescription and ask if they can transfer it.
- Provide New Pharmacy Details – Have the name, address, and phone number of the new pharmacy ready when making the request.
- Check for Restrictions – Some prescriptions, like controlled substances, may not be eligible for transfer. Your current pharmacy can confirm.
Important Information About Controlled Substances:
- Practitioners cannot increase supply, reorder, or transfer controlled substance medications due to nationwide regulations.
- If you need a refill or an alternative option, please work with your provider to determine the best course of action.
If Your Pharmacy Cannot Transfer the Prescription:
- Message Your Provider in the Patient Portal – Include the name, address, and phone number of your new pharmacy so they can assist with sending a new prescription.
- Ask Your Pharmacy to Order the Medication – If your medication is out of stock, your pharmacy may be able to order it instead of transferring.
For the quickest process, start by working with your current pharmacy. If they cannot complete the transfer, your provider can help with next steps.
Please note: Given the risk of electronic fraud and direction provided by the DEA, providers on the Klarity platform do not send out electronic scripts for controlled substances to multiple pharmacies simply for stock availability.