This message may be displayed after logging into the patient portal. This message indicates that you have created and logged into an invalid account. In most cases, you have already created an account with another email or did not complete your portal registration using the registration email sent to you.

These accounts are typically not linked to a provider, and you will not have access to your appointments.

If you receive this message after logging in, please contact Klarity customer support by sending an email to patientsupport@helloklarity.com